Terms & Policies

 

What I provide.

People can seek counselling for all sorts of reasons: for example, bereavement, relationship problems, addiction or managing change. Since therapy often involves discussing unpleasant aspects of one’s life you may experience uncomfortable feelings like sadness, guilt, anger, frustration, loneliness and helplessness. Conversely, counselling has been proven to have benefits for individuals who go through the therapeutic process. Therapy can lead to better relationships, solutions to specific problems, significant reductions in feelings of distress and improved self-esteem.

I specialise in Addiction and Codependency. I am a member of BACP (British Association for Counselling and Psychotherapy) and FDAP (Federation of Drug and Alcohol Professionals) and I abide by the Ethical Framework for Counselling Professionals as set out by the BACP. This means that I work with you to agree how we will work together, making sure that you are clearly informed and have given consent to enter into a therapeutic relationship with me.

The counselling session

Each counselling session will run for 55 minutes for you to discuss whatever you need.

Confidentiality

Information revealed by a client during the counselling will be kept strictly confidential and will not be revealed to any other person or agency without written permission, with the following exceptions:

Counsellors need to consult with other colleagues on a regular basis in order to gain insight in providing quality and helpful service.  In order to maintain professionalism counsellors are required to be supervised by other counsellors.  During these interactions, client anonymity is paramount.

Confidentiality has some legal limits as well. There are situations where counsellors can be required to reveal information obtained during therapy to another person without the client’s permission. These situations involve danger to self, danger to others and child abuse. In addition, counsellor notes on sessions can be subpoenaed in a court of law.

In the event of a medical, psychiatric or psychological emergency (i.e. suicidal ideation), I ask that I can contact your doctor in order to offer more thorough support.

How I work

I aim to create an empathic environment for you, where I meet you ‘where you are’, with no judgment. If you feel at any time that I am not creating the space that I intend for you then I invite you to share this with me. I want to provide a safe space for you to allow you to feel what you need to feel, say what you need to say. My aim is to ‘walk along side you’ as you work to change your life in ways which benefit you. I work within a 12 step philosophy.

Counsellors need to consult with other colleagues on a regular basis in order to gain insight in providing quality and helpful service. In order to maintain professionalism counsellors are required to be supervised by other counsellors. During these interactions, client anonymity is paramount.

In the event of a medical, psychiatric or psychological emergency (i.e. suicidal ideation), I ask that I can contact your doctor in order to offer more thorough support.

The fee for each session is £60 which you can pay by cash, cheque or bank transfer. If you cannot make a session then please inform me by text or phone 24 hours before our scheduled session. I follow the standard practise that any cancellation within 24 hours of the planned session will be chargeable at the rate of £60.

Your data

The security of your personal data is extremely important to me. I am very aware of the significant responsibilities that come with processing your personal data as part of the services I provide.

The personal details you have supplied via the informed consent form, specifically your name, address, email, phone number, medical information and doctor’s contact details, are scanned onto a computer and held securely under password protection. This is only accessible to myself.

If you have called me then I keep your phone details in my contact phone book which is also password protected. This is to ensure that I know who is calling if you call or text me.

I will only contact you in order to arrange or rearrange an appointment or to pass on prior agreed information to you. I do not share your contact details with anyone else.

Any notes which I make are also kept under password protection on my computer.

If at anytime you wish your personal details to be removed you can request this by emailing me at contact@jackypower.com